A sales and service management system
One web platform for sales, service requests and job scheduling across branches, with role-based access for staff and managers.
All our work
Case study · Consumer electronics retail
Zorlu Digital Plaza — Sales, Service & Field Technician Platform
A multi-branch sales and service management system, extended with a mobile app for field technicians.
- Web platform
- Mobile app
- Integration
- Client
- Zorlu Digital Plaza (consumer electronics retail)
- Services
- Web application · Mobile app · Systems integration
The challenge
Sales, service and installation work across multiple branches was spread over phone calls, paperwork and disconnected tools. Managers had no single view of what was sold, what was scheduled and what had been completed.
Our work
What we built
A field technician mobile app
Technicians see their assigned jobs, update status on site and close jobs from their phone. Every update flows straight back into the management system — no double entry.
The result
- One source of truth for every job, from sale to installation
- Office staff see live progress without chasing technicians
- A long-term partnership: the mobile app was built as the next phase after the management system
Technology
- Laravel
- React
- React Native / Expo
- REST API
- Multi-branch architecture
- Docker
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